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Cancellation Policy

Contract

Driverinrome will not be held liable for missed flights due to airline decision to cancel the flight or damaged baggage due to client choice of vehicle size . Driverinrome and their chauffeurs have the right to refuse any passenger who has excess luggage which would result in the car being unsafe (Please make sure you book the appropriate type of vehicle if you have more luggage. ( for example the minibus /van)

Waiting Time

  • Our rates for Airport Meet & greet service includes 60 minutes waiting time after the flight has officially landed and parking fee. An additional cost will be charged for waiting time over 1 hour.
  • If we are picking you up for a ride to the airport and you keep our chauffeur waiting more then necessary a charge for the waiting time could be added. Our fare will change if you request the chauffeur to do extra pickup on the way or otherwise. Please ask our office or the chauffeur for the extra charge you might have to pay. Prices will change only if the passenger request the chauffeur to wait or do an extra pickups.

Cancellation

There will be a full charge for booking cancelled with less than 72 hour notice for any service required. In this case full charge will be made on your credit card. If you miss your flight or if your airline decides to cancel the flight due to bad weather or if your flight is directed to another airport on arrival, please advise us on time (as soon as you know ) or a full charge will be made.

Please give us enough time so we can accept other reservations and allocate them to our chauffeurs. If the ship does not make it to the pier for bad weather you will not be considered responsible so NO CHARGE will be made to your credit card. Full charge will be made for no show up.

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